I ask potential clients what their goal is behind hiring me and I hear things like make more money, have more time off, put systems in place and get the freedom they intended to have when they started. What I seldom hear is they want someone to get the things done they’ve been meaning to do and never seem to get to. This is a story of time NOT healing ANYTHING!
A little more than 6 months ago I met with a small chain of sports bars. They were losing money, barely making payroll, were behind on state and federal taxes and had key staff members leaving almost every week. About the only good thing in their world was a Manager they considered to be a key person hadn’t quit (Once I met her I knew why… She was virtually unemployable in my opinion). It would have been a blessing for her to quit and they weren’t (still aren’t) that lucky.
Their Facebook page didn’t work, the website wasn’t up to date, event’s not current, events not listed, absentee owner, non-existent general manager and staff people intent on going through the motions and little else. This was designed as a family business with family investment in time and money. They needed serious help. I am here to report that six months later they still do! They changed the website without apparent improvement. Their Facebook link still doesn’t work and since this is a series of Sports Bars the social side of things matter… Nada! No idea about taxes getting paid and I remember the owner telling me he figured out how he can delay paying taxes and keep the doors open “Until things pick up!”
This is an on point case where saving money and not hiring someone to kick some ass and get some things done was the most expensive decision they could have made and dramatically more expensive than hiring me. Customers forgotten find someplace new and this is especially true in the hospitality business. Each chair in a place like this should equate to $12,000 per year in revenue in California and the bigger the city the higher that number. They aren’t close. Once a day is done you can never recapture that revenue. Never forget Money Doesn’t Sleep!
My name is Steven Clauson. I coach people to get where they want to be. The best part is the people I coach are typically already taking action, getting results and still think about what actions to take to make an even greater impact and aren’t afraid of asking for help. What help do you need? What actions have you taken? I know the one’s with a plan and implementing their plan lead the pack. Planning, preparing to win and taking the appropriate action means you hear the word “YES” more than ever. Are you one of the few willing to take action, do what’s required and play full out to hear the word yes more often? People accustomed to the word “YES” are winners on the field playing full out and dominating. For these people results matter. Tired of results less than you know you can produce? Call me at 916-230-0176 or visit www.assaultmarketing.com